Tongits FAQ — Everything You Need, All in One Place

Whether you are brand new to tongits or a regular Philippines player with a quick question, this FAQ page gives you direct, honest answers. Find out how accounts work, what the app offers, how jackpots run, and how we take responsible gaming seriously — no runaround, no jargon.

Account & Login Games Jackpot Mobile App Responsible Gaming
Create an Account Sign In

Account, Registration & Login

Head to the Register page and fill in your full name, a valid email address, your Philippine mobile number, and a secure password. Once submitted, a verification link will be sent to your email — click it to confirm your account. The whole process takes under two minutes and is completely free of charge. No app download is needed before you register; your browser handles everything.

You must be at least 21 years of age and located in the Philippines to open an account. A valid email address and Philippine mobile number are required for verification. Each individual is permitted only one active account — duplicate registrations are not allowed and may result in suspension of both accounts.

Go to the Login page and use the password reset option. Enter your registered email address and a reset link will be sent to your inbox within moments. Click the link, create a new password, and you will regain access right away. If the email does not arrive within a few minutes, check your spam or junk folder before contacting our support team at [email protected].

An account can be locked temporarily after several failed login attempts as a security precaution. It may also be placed on hold if identity verification was not completed, or if a responsible gaming cooling-off period is active. Email [email protected] with your registered email address and a brief description of the issue — our team will verify your identity and restore access as quickly as possible.

Yes. The tongits login page is fully responsive and works seamlessly on smartphones and tablets used by Philippines players. All fields and security features behave identically on mobile browsers as they do on desktops. For an even smoother experience on the go, consider downloading the tongits app — visit the App page for more details.

Games, New Releases & Jackpots

The platform offers a wide selection of casino-style games, including card games, table games, and slot-style titles. New releases are added regularly — you can check the New Games page to see the latest additions. All games are available to verified, logged-in account holders and are optimised for both desktop and mobile browsers across the Philippines.

New titles are added on a regular basis — typically weekly. The New Games page is updated as soon as fresh content goes live, so you can always find out what has just been launched. If you want to be among the first to try new releases, make sure your account is verified and log in regularly to check what is new.

Jackpot rounds are special prize pool events open exclusively to verified, logged-in members. Current jackpot information — including active prize pools, entry requirements, and round schedules — is available on the Jackpot page. To participate, simply log in to your account and follow the instructions on the Jackpot page. Prize structures and eligibility conditions are clearly displayed for each round.

Yes. All games on tongits are accessible directly through your web browser — no download or installation is required to start playing. Simply log in to your account and launch any title from the game library. If you prefer a more streamlined mobile experience, the tongits app is available and offers faster performance and smoother navigation. Visit the App page to find out more.

The tongits App

Yes. The tongits app is designed specifically for Philippines players who prefer gaming on a smartphone or tablet. It offers faster load times, a cleaner interface, and all the same features available on the desktop platform. Visit the App page for installation details and device compatibility information.

No — the app is optional. All games and account features are fully accessible through any modern mobile or desktop browser. The app simply provides an enhanced experience with optimised performance. You can register, log in, play, and manage your account entirely from your browser if you prefer.

The tongits platform is compatible with a wide range of devices used by Philippines players, including Android smartphones, iPhones, tablets, laptops, and desktop computers. For the full list of supported operating systems and minimum requirements, visit the App page where all compatibility details are listed clearly.

Responsible Gaming

Tongits provides a range of responsible gaming tools including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. These tools are accessible from your account dashboard and are designed to help you maintain healthy playing habits. Full details of each tool and how to activate them are available on the Responsible Gaming page.

If you feel you need a break from gaming, you can request a self-exclusion period through your account settings or by contacting our support team at [email protected]. Self-exclusion is taken seriously — once activated, your account will be suspended for the selected period and you will not be able to log in or place bets during that time. Visit the Responsible Gaming page for complete guidance.

All personal information submitted to tongits is encrypted and stored securely. We do not share your data with third parties for marketing purposes. Your information is used solely to operate your account and comply with licensing requirements. You can review our full data practices on the Privacy Policy page at any time.

Still Have a Question?

If you could not find the answer you were looking for in the FAQ above, our support team is available around the clock to assist Philippines players with any concern — big or small. Whether it is a technical issue, a billing question, or a responsible gaming matter, we are here to help.

Reach out at [email protected] and a member of our team will respond as promptly as possible. You can also explore the platform pages below for more detailed information about specific features.

Register Free Log In

Explore the Platform

Get the full picture of what tongits offers — from game categories to account features and payment options.

Visit Platform page

Current Jackpot Rounds

Check live prize pools, round schedules, and entry requirements on the dedicated Jackpot page.

See Jackpot page

Latest Game Releases

New titles added weekly. Browse everything that has just gone live on the New Games page.

Check New Games

Download the App

Faster, smoother, built for mobile. Everything you need on the go for Philippines players.

Go to App page

Ready to Get Started?

Your questions are answered — now it is time to play. Join thousands of Philippines players on tongits and enjoy casino-style games, live jackpots, and a platform built entirely for mobile from day one. Registration is free and takes less than two minutes.

Create My Account Sign In Now